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Our Services
> About AlphaPet > Our Services

Our Services

We offer a  wide range of services throughout our three surgeries ...

 

24 Hour Emergency Service

This service is manned by AlphaPet staff meaning that, should you need us, you will be talking to a veterinary surgeon from this practice who has access to your pet's clinical notes.

  • For emergencies out of normal hours, telephone the normal surgery number 01243 842832

you will be connected to an ansaphone which will give you the mobile number for the duty veterinary surgeon for that day or night. Call that number and you will speak directly to the vet who will be able to assist you.

  • Late surgeries to 7pm Monday to Friday
  • Saturday surgeries until 6pm
  • Sunday surgeries 10am to 1pm

Home Visits

We are happy to make home visits where necessary, but please remember that we are limited in the amount of equipment and drugs which we can carry. In most cases, it is better for you and your pet to come to one of the surgeries if at all possible.

Nurse Clinics

Our nursing team runs various clinics, such as Dental Clinics, Weight Clinics, Senior Pet Clinics and Tortoise Clinics.

They are also able to carry out suture removals, claw clipping, microchipping and routine post operative checks.

Like their human equivalents, our qualified nurses also carry out a number of minor surgical procedures as well as many non-surgical procedures such as radiographs and electrocardiographs.

Preventative Medicine

As well as emergency medicine and providing treatment when your pet is sick, we also provide a wide range of help and advice to keep your pet healthy.

Vaccinations

We provide a full range of vaccinations for all dogs, cats and rabbits, together with appropriate advice. We provide vaccinations on an individual risk basis to make sure that we do not vaccinate unnecessarily. Click on the links to see more details for particular species.

We also provide a full microchip identification, vaccination and advice service for PETS Travel Scheme to allow you and your pet to travel abroad safely. Click on the PETS Travel Scheme link for further information.

Behaviour Counselling

We provide behaviour counselling and treatment for many of the common behaviour conditions found in dogs, cats and rabbits.

FREE Puppy Parties

We run FREE puppy socialisation parties for clients with new puppies. These are hugely popular and great fun and you can always tell a puppy that has attended them - they are the ones dragging their owners back into AlphaPet!

Pet Care Products

We stock a wide range of pet care products at competitive prices, including some more unusual items which many clients find make great presents. Why not come in and browse?

Microchip Identification

We provide a complete microchip identification service for almost all species of pet animals from the more usual dogs and cats, to parrots and tortoises.

Professional Dietary Advice

As veterinary surgeons, we have the training and depth of knowledge to provide expert professional advice on how to feed your pet properly to ensure they live a long and healthy life. Whether it be our qualified nurses or our veterinary surgeons, the advice you receive from us will be the best and most up to date.

Wildlife Care and Advice

AlphaPet provides veterinary advice to Brent Lodge Wildlife Trust and to members of the public FREE OF CHARGE. Whether it be a wood pigeon, a common gull or a grey seal, a badger or a dolphin, we are happy to deal with all these animals and hopefully return them back to the wild when they are fit and well again.

 

  Pet Health Club

Pet Health Club

The AlphaPet Pet Health Club offers our clients the chance to budget more easily for the routine healthcare needs of dogs and cats. It is easy to set up and gives you a comprehensive range of savings which really makes it difficult to think of a reason why you shouldn't... read more »

Repeat Prescriptions

Repeat Prescription Policy Certain medications that are prescribed for your pet may be for long-term treatment. Many of these are so-called Prescription Only Medications (or POMs) which can only be dispensed by a veterinary surgeon to "an animal under their care". Fo an animal to be deemed to be under... read more »

  Loyalty Discount Scheme

Loyalty Discount Scheme

AlphaPet is continuing its highly popular Client Loyalty Discount Scheme. Every time you purchase Hills™ Science Plan Diets, pet wormers, flea control products and other over the counter goods (this does not include professional services or prescribed medicines except wormers and flea products) from AlphaPet, you collect... read more »

  Professional Fees

Professional Fees

Below is a selection of our Professional Fees. We are extremely proud of the quality and the range of services and facilities we are able to offer. We offer exceptional value for money for the level and quality of service we deliver. We make no apologies for not offering cut-price... read more »

  Microchip Check

Microchip Check

Have your pet's microchip checked for FREE, courtesy of AlphaPet.   As of April 2016, it is a legal requirement for all dogs to be microchipped. However, what many people do not realise is that it is also a legal requirement for dog owners to ensure that the details registered against... read more »

  Appointments

Appointments

For the convenience of our clients, we operate on an appointment basis - except in cases of emergency. If your pet needs to be seen, please book an appointment at the surgery most convenient for you. Since we are fully computerised, your pet’s records will be available at any of... read more »

Terms and Conditions of Business

Thank you for entrusting the care and attention of your pet to Alphapet Veterinary Clinics This document details our Practice Terms and Conditions. Some aspects of the Terms may not be relevant to you and we request that you ask for further explanation/clarification if required. FEES All fees, diets and drug... read more »