The AlphaPet Difference
Why are we Different?
We are an independent veterinary group practice consisting of three surgeries serving a local area of West Sussex centred around Chichester, Bognor Regis, Selsey, Bracklesham and the Witterings.
We offer “Exceptional Care For The Life Of Your Pet” because we are large enough to help but still small enough to care.
Each surgery operates independently but cohesively to provide an integrated approach to veterinary healthcare.
Unlike an increasing number of corporate veterinary practices, we continue to offer a personal, caring and realistic approach to veterinary medicine and healthcare. We are very much driven by a desire to deliver the best value healthcare for the pets in our care.
We have surgeries:
7 days a week
8.30am to 7.00pm each weekday
8.30am to 6.00pm on Saturdays
10am to 1pm and 5pm to 6pm on Sundays
We pride ourselves on continuing to provide a genuine 24 hour emergency service, using only AlphaPet vets, which is available to you at all hours of the day and night every single day of the year
We do not use call centres or separate emergency practices with which you are unfamiliar. Many other practices outsource their emergency service provision meaning that their clients have to travel to strange and unfamiliar practices where fees can be significantly higher - not something we feel our clients would want at a time of high stress.
We try to be honest and up front with regard to our fee structure.
In order for us to continue to improve our service with the rapid advances that are occurring in veterinary medicine, we have to be able to reinvest in our practice to acquire more state of the art equipment, facilities and top-quality staff.
We do not offer upfront discounts to entice clients into the practice. Common sense shows that discounted fees have to be made up elsewhere or the money will not be available to invest in equipment, facilities and staff.
At AlphaPet, we simply charge a scale of fees that covers our costs and allows us to reinvest in the practice to continue to provide “Exceptional Care For The Life Of Your Pet”.
We work very much as a team. Our philosophy is that a happy staff team means happy patients and happy clients. In the 20 years since our establishment, the majority of our staff have stayed and grown with us.