Reminders

Reminders

Written Prescriptions

If you choose to request a written prescription for medication for your pet, please be aware that it is your responsibility to obtain their medication from either a local pharmacy or a reputable online pharmacy and to keep a supply in until such time as a repeat drug check for a further written prescription is due.

Please be aware we require 48 hours notice if you do need an emergency supply of up to a week to allow you to obtain a repeat supply online. Emergency supplies may only be granted in line with the prescribing guidelines and can only be issued at the discretion of the veterinary surgeon in charge.

Repeat medications

Please help us to help you by giving us 24 hours notice for repeat medications orders (including flea and worming treatments). We carry limited supplies of medications at each of our surgeries and it takes staff time to check prescriptions against veterinary surgeon instructions. The courtesy reminder texts we send to clients are not an indication that medications are ready for you to collect. It can be very annoying to have a wasted journey or a protracted wait for medications. Remember, you can phone in your requests or make them online.

All pets on repeat medications will need regular veterinary checkups. The frequency of these will be determined by your veterinary surgeon in conjunction with the requirements of the Medicines Act and dependent on the type of drug. It is illegal for us to prescribe POM-V medications outside of these requirements without a checkup.